Privacy Policy
At Kentrix.ai Private Limited, we are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our products and services, register for events, or communicate with us.
Our solutions are designed for businesses and enterprises. We believe that responsible data practices are fundamental to building trust with our customers, partners, and website visitors.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Request a product demo
- Contact our sales or support teams
- Download reports or other resources
- Register for webinars or events
- Subscribe to newsletters or marketing communications
- Apply for employment opportunities
This information may include your name, business email address, phone number, company name, job title, country, and any additional information you choose to share.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring website
- Time spent on our website
- Date and time of access
We use this information to improve website performance, understand visitor behavior, maintain security, and enhance user experience.
Cookies and Similar Technologies
Kentrix uses cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and measure the effectiveness of our marketing activities.
You may manage or disable cookies through your browser settings. Please note that certain website features may not function as intended if cookies are disabled.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and demo requests
- Deliver requested products, services, and content
- Communicate about webinars, events, newsletters, and product updates
- Improve our website, products, and customer experience
- Analyze website usage and business performance
- Protect our systems against fraud, abuse, or unauthorized access
- Comply with applicable legal and regulatory obligations
Where permitted by applicable law, we may also send you marketing communications that we believe are relevant to your business interests. You may opt out of these communications at any time.
AI and Data Processing
Kentrix develops AI-powered intelligence solutions that help enterprises make better go-to-market decisions using advanced analytics and machine learning.
Our products are built using responsibly sourced information, which may include customer-authorized data, licensed datasets, publicly available information, and proprietary analytical models.
We are committed to responsible AI practices and continuously strive to ensure that our products are developed and delivered in accordance with applicable privacy and data protection laws.
Enterprise Customer Data
When Kentrix processes information on behalf of enterprise customers, we do so strictly in accordance with applicable agreements and customer instructions.
Our customers remain responsible for determining the purpose and manner in which their data is processed. Kentrix acts as a service provider or data processor where applicable.
We do not use customer data for purposes inconsistent with our contractual commitments.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfil contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.
When information is no longer required, we securely delete or anonymize it in accordance with our internal retention practices.
Information Security
Kentrix maintains appropriate administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
These measures include access controls, encryption where appropriate, monitoring, and periodic reviews of our security practices. While no system can guarantee absolute security, we continuously work to improve the protection of information entrusted to us.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Request information about how your data is processed
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites, applications, or services for your convenience. Kentrix is not responsible for the privacy practices or content of these external websites, and we encourage you to review their privacy policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or operational practices. Any updates will be posted on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
We will respond to your request in accordance with applicable data protection laws.